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Brunel Estate Agents South East Cornwall and Plymouth
Brunel Lettings

If there’s one thing that is likely to infuriate many tenants and would-be tenants, it’s the idea of letting fees on properties. In fact, we’d go so far as to say that the presence of these fees is a blight on the reputation of letting agents altogether. As a new company, we have already made it our policy not to charge letting fees to tenants. It’s our belief that this allows greater inclusivity within the letting market, and research seems to prove us right.  

Research by Shelter in their report “End letting fees: Lessons from the Scottish lettings market” demonstrated the dire situation renters in England often find themselves in. The report discovered that renters south of the border pay an average of £300 each in fees, with 1 in 7 paying £500 or more. Letting fees are seen to have little or no bearing on actual costs, particularly when it appears that the landlord and the tenant are being charged for the same thing. There’s also an issue of transparency – some renters still don’t know what they’ll be paying in fees before agreeing to take the property.  

As you can imagine, this leads to tenants becoming frustrated and, in some cases, inexorably trapped in other properties. Indeed, 23% of respondents missed out on homes because of high fees and 60% admit to being worried about the high cost of letting fees whenever they had to move. Short-term lets and uncertainty are a product of modern life and letting fees add to the problem of chronic debt. 1 in 4 respondents admitted to having to borrow money to pay for fees. The perpetual circle of debt that many renters fall into is exacerbated by letting fees, and that was one of the reasons for our decision not to charge them.

It seems the government has listened to the concerns of Shelter and other loud voices within the sector. In April, they published proposals to ban unfair letting fees, amongst other measures. This will go some way to removing the number of agencies across England that give our sector a bad reputation.

 At Brunel Estate Agents, we’re delighted to hear this. The problem with a few rogues in our midst is that, inevitably, we all get tarnished with the same brush. Yes, we’re happy that we made our personal decision to remove letting fees before these proposals came into force, but we’re not precious. We know that there are numerous other measures by which we can prove that our focus is on excellent customer service and satisfaction.

Don’t take our word for it – find your next property with us and experience it for yourself.







Welcome to Brunel Estate Agents, an estate agents located in the twin seaside villages of Kingsand and Cawsand (on the Devon and Cornwall border). As new estate agents, you may be wondering what sets us apart from our competitors. So, we’ve taken the time to explain who we are and what makes us different.


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As a brand new company, Brunel Estate Agents has been created with our clients and customers in mind; we focus on providing an enjoyable and efficient estate agent experience. Whereas some traditional estate agents are often stuck running their business a certain way, we have been able to create packages and services with a modern customer in mind; this allows us to offer a high quality service that’s a little different to our competitors. Of course, we’re different in all of the right ways.


What Makes Brunel Estate Agents Different?


  • We have created a high quality marketing package that includes everything you need to sell your home. Instead of charging more for floorplans, premium photography and viewings, Brunel Estate Agents has combined everything in an easy to manage package.

  • We offer a ‘No Sale No Fee’ policy, meaning you’re never left out of pocket.

  • We offer same day feedback on all of our viewings, meaning you’re not left wondering how a viewing went and whether or not an offer has been made. As estate agents it is our job to keep you up to date and in the loop.

  • At Brunel Estate Agents we are upfront about all of the costs that come with selling your home and ensure there are no hidden charges or fees.

  • Thanks to covering a large area one office we’re able to save a lot of unnecessary costs, and these savings are passed on to you; we cover Plymouth and South East Cornwall from an office on the Devon and Cornwall border.

  • All of your viewings, surveys and valuations are accompanied by one of our professional estate agents who is skilled in sales and lettings.


To find out more about Brunel Estate Agents or to book a free evaluation, get in touch. A member of the Brunel Estate Agents team will be more than happy to help. Contact us today on 01752 929 600 or online.


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